Privacy Policy | Mind Sentry Labs

Introduction

Mind Sentry Labs ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application ("App") and website (mindsentrylabs.com).

By using our App or website, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

Information We Collect

Information You Provide

Account Information: Email address and password when you create an account
Profile Information: Name, gender, timezone, and scheduling preferences
Check-in Data: Daily check-in responses including mood ratings, sleep quality, gratitude entries, and personal reflections
Urge Logs: Information about urges including intensity, triggers, emotional state, and tools used
Course Responses: Written responses to course exercises
Feedback: Any feedback, bug reports, or support requests you submit

Automatically Collected Information

Usage Data: App features used, session duration, and interaction patterns
Device Information: Device type, operating system, and app version
Log Data: Error logs and performance data to improve app stability

Sensitive Information

Our App collects sensitive personal information related to your behavioral patterns and emotional states. We understand the deeply personal nature of this data.

No Human Review: Your check-in responses, urge logs, and personal reflections are never read or reviewed by Mind Sentry Labs staff. This data is processed only by automated systems and AI to provide you with personalized feedback.
Your Data Stays Yours: We do not analyze, aggregate, or share your sensitive behavioral data for research, marketing, or any purpose other than providing the App's features to you.
Complete Privacy: Only you can see your personal entries. Not even our support team has access to your check-ins, urge logs, or journal entries.

How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our App and services
Personalize your experience and provide tailored feedback through our AI assistant
Track your progress and display meaningful statistics
Send you check-in reminders and notifications (with your permission)
Respond to your comments, questions, and support requests
Monitor and analyze usage patterns to improve our services
Detect, prevent, and address technical issues
Comply with legal obligations

AI-Powered Features

Our App uses artificial intelligence (powered by Anthropic's Claude) to provide personalized feedback and support. When you use AI features:

Your check-in data and urge logs are processed to generate personalized insights
AI learns your patterns over time to provide more relevant support
Conversations with the AI support chat are processed in real-time
We do not use your data to train third-party AI models
AI-generated insights are stored to improve your experience within the App

Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

Service Providers: We share data with trusted third-party service providers who assist us in operating our App (e.g., Supabase for database hosting, Anthropic for AI features, Vercel for website hosting)
Legal Requirements: We may disclose your information if required by law or in response to valid legal requests
Safety: We may share information when we believe it's necessary to protect the safety of you or others
Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred

We require all third-party service providers to respect the security of your personal data and to treat it in accordance with applicable law.

Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. You can request deletion of your data at any time through the App settings or by contacting us.

After account deletion, we may retain certain information for a limited period as required for legal, tax, or accounting purposes, or to prevent fraud and abuse.

Your Rights and Choices

Depending on your location, you may have the following rights:

Access: Request a copy of the personal information we hold about you
Correction: Request correction of inaccurate personal information
Deletion: Request deletion of your personal information
Data Portability: Request a copy of your data in a portable format
Opt-Out: Opt out of receiving marketing communications
Withdraw Consent: Where we rely on consent, you may withdraw it at any time

To exercise these rights, use the "Reset Progress" or "Delete Account" features in the App, or contact us at privacy@mindsentrylabs.com.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

Encryption of data in transit using TLS/SSL
Encryption of sensitive data at rest
Secure authentication with password hashing
Row-level security policies in our database
Regular security assessments and updates

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

Children's Privacy

Our App is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at privacy@mindsentrylabs.com, and we will delete such information from our systems.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. We take appropriate safeguards to ensure that your personal information remains protected in accordance with this Privacy Policy.

Third-Party Links

Our App and website may contain links to third-party websites or services (such as our Skool community, YouTube channel, or Instagram). We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

California Privacy Rights

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA):

Right to know what personal information is collected, used, shared, or sold
Right to delete personal information held by businesses
Right to opt-out of sale of personal information (we do not sell your data)
Right to non-discrimination for exercising your CCPA rights

To exercise these rights, contact us at privacy@mindsentrylabs.com.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. For significant changes, we will provide notice through the App or via email.

We encourage you to review this Privacy Policy periodically for any changes. Your continued use of the App after any modifications indicates your acceptance of the updated Privacy Policy.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Email: privacy@mindsentrylabs.com
Website: mindsentrylabs.com